You can return products purchased from SPORTCOM within the specified return/exchange period (you can read our Return Policy), except for our non-returnable products and high-value products which can only be returned for limited number of days.

Only "factory" defects will be accepted as returns. Please ensure your return meets the following conditions:

- The product is in its original state and packaging.

- Accessories have all parts of the original packaging.

Create a 'Return Request': follow the screens that come up after tapping on the 'Start Return’ button. Please make a note of the Return ID that we generate at the end of the process. Ship the item to us basis on the return mode.

- We offer pick-up facilities in selected locations basis our courier serviceability.

- If reverse pick-up option is not available at your location you can self-ship the product to us.

SPORTCOM’s security policy sometimes requires you to enter your password if you have not logged in with OTP for a very long time. This is done to ensure that no one else can access your account after you have discarded your mobile number and it is assigned to someone else as per government policy. To reset, simply log into your account and click on the ‘Reset Password’ button.

At the top right corner of our homepage, you will find a dropdown tab named Account. Hover your mouse over that tab and find, Create Acount.

Promo codes are redeemed in the Billing section of Checkout:

- Enter your code at checkout exactly as it appears in the email, printed offer, or webpage.

- Click "Apply" and your discount will be detailed in the payment summary.

- One promotional discount code allowed per order. To redeem more than one promo code, we recommend placing a second order.

Make sure you are entering the promotion codes correctly.

- Include any dashes that are shown within the code. Your promo code will be the first line only– if you see a second line, do not include it.

It can take up to 48 hours to process an order, not including weekends. An additional 24-hour delay can occur if an order is reviewed to protect against fraudulent credit card use.

You can check the details of your order by viewing your order history. 

1. Sign in to your Sportcomweb.com account.

2. Once your order is processed, it appears on the Orders list. To see details, click the order number in the “Order Number” column.

To learn more about our terms and conditions, read through our terms and conditions page located here.